ActFact provides its customers with its own help desk support. Our staff is kept fully informed with your specifications and can help you quickly with questions, changes or issues.


Our help desk is available during office hours 08:30 – 17:00 (NL CET/CEST) on telephone number: +31 (0) 53 432 20 22. You can also send an email to

For customers with 24/7 Service Level Agreements, we are reachable outside the usual office hours. For more information, please login via 'My ActFact' with your allocated password.